BA and Stranded Heathrow Passengers

According to the Independent, (and NPR's All Things Considered, from what I heard), British Airways is refusing to give priority to passengers who have been stranded by this week's strike.

Now, from a strictly lizard-like perspective, I suppose this makes damage-control sense: These people are already pissed off, and are likely to remain so. No point in pissing off additional passengers who, until now, have not been affected by the strike.

But DAY-um, people. You've got to admit...that's one serious BUGGER-OFF to the poor souls stranded for something in the neighborhood of 50 hours! If I was one of the stranded poor there would be, in the words of one of the characters from Titanic, a "strongly-worded letter" being sent off to the BA people.